- The dresses are customized as per your personnel needs & it will take upto 1 to 5 working days to customize and dispatch the product from our manufacturing unit in India.
- ONLY If the product is 'Not' as per the product detail we will exchange/refund for the item in FULL within 14 days of YOU receiving the item in the original condition. Customer needs to share images for the claim on our mail id , and once approved the return is processed.
- If Dress arrives in Damaged Condition, kindly click an image and mail us at email@example.com so we can instantly look into it and resolve your problem.
- Sale / Discount items are NOT covered for refunds/returns. Items bought with discount are NOT eligible for returns/refunds.
- The buyer is responsible for return shipping & return handling charges.
- If the buyer has provided incorrect measurements for custom stitching, the buyer is responsible for the same. There will be no refund/return provided for an incorrect size selection at the customers end. These are customized garments as per the buyers selection.
- Special note : Slight color variations possible due to individually differing screen and photographic resolutions.
Easy steps for refund :
1. Kindly mail us at firstname.lastname@example.org for any grievances / issues with the product.
2. We would kindly request you to attach an image if there is something that has gone wrong.
3. Our dedicated team will revert in under 24 hours and we will try to resolve the issue 'completely' as soon as we receive your complaint.
Thank you and Happy Shopping !